Ben Cano

Beginner · Karson Wynne

Planning and Scheduling Essentials

1 hour online

Build a shared understanding of planning, readiness and scheduling. This introductory class is for maintenance personnel, supervisors and operations partners who want to understand where work gets delayed and what the next role needs.

What you will practice

Review the maintenance workflow, role handoffs and the fundamentals of planning, readiness and scheduling. A short work-readiness case and first-action worksheet help participants distinguish a planned job from one ready for scheduling and identify one handoff to improve.

Who this fits

No prior planning training required.

Optional online group coaching

Follow-up support for the class or group can review work examples, questions, evidence and next actions. Hours, cadence, duration and price are agreed separately.

Dates, course fit and delivery arrangements are confirmed before enrollment. Completion reflects classroom application; attendance alone does not establish advanced proficiency or a credential.

Intermediate · Karson Wynne

Applied Planning and Scheduling

4 hours online

Practice the decisions that connect a work request to a feasible weekly commitment. For planners, schedulers, supervisors and their operations and materials partners.

What you will practice

Review request quality, scope, estimate basis, readiness and craft capacity, then apply them to a connected case. Prepare a planning worksheet, identify unresolved prerequisites, reconcile craft-hours and defend a scheduling decision when priorities change.

Who this fits

Basic work-order familiarity and an understanding of planning versus scheduling, through experience or the introductory class.

Optional online group coaching

Follow-up support for the class or group can review work examples, questions, evidence and next actions. Hours, cadence, duration and price are agreed separately.

Dates, course fit and delivery arrangements are confirmed before enrollment. Completion reflects classroom application; attendance alone does not establish advanced proficiency or a credential.

Intermediate to advanced application · Karson Wynne

Planning and Scheduling Application Lab

8 hours online · two four-hour learning blocks

Connect a usable work package to a realistic weekly schedule. For planners, schedulers, supervisors and operations/materials partners who understand basic work orders, planning versus scheduling and craft-hours.

What you will practice

Prepare and peer-review a work package, test readiness, build a feasible weekly schedule, respond to an urgent change and improve the next plan using execution feedback. Practice defending a case decision and assigning an improvement action, with correction after feedback.

Who this fits

The four-hour class or equivalent experience is recommended.

Optional online group coaching

Follow-up support for the class or group can review work examples, questions, evidence and next actions. Hours, cadence, duration and price are agreed separately.

Dates, course fit and delivery arrangements are confirmed before enrollment. Completion reflects classroom application; attendance alone does not establish advanced proficiency or a credential.

Advanced application · Karson Wynne

Maintenance Work Management Practice

16 hours online · four four-hour learning blocks

Follow the maintenance workflow from work identification through planning, readiness, scheduling, execution feedback and improvement. For cross-functional teams that need a consistent approach to preparing work and coordinating delivery.

What you will practice

Review the fundamentals, then integrate digital handoffs, weekly commitments, execution changes, outage dependencies, feedback and measures. A connected case and peer-reviewed capstone develop a work package, test schedule feasibility and define an owned improvement trial.

Who this fits

Familiarity with work orders, planning, readiness and capacity calculations. The four-hour class or equivalent experience is recommended.

Optional online group coaching

Follow-up support for the class or group can review work examples, questions, evidence and next actions. Hours, cadence, duration and price are agreed separately.

Dates, course fit and delivery arrangements are confirmed before enrollment. Completion reflects classroom application; attendance alone does not establish advanced proficiency or a credential.

Leadership decisions · Karson Wynne

Mobile Leadership: Sponsorship and Readiness

1 hour (60 teaching minutes)

Start with the field user's experience and the operational problem to solve. This leadership session connects mobile work with the people, processes, information and support needed to make it useful across operations and maintenance.

What you will practice

Define a bounded workflow and user group, assign sponsor and process/data/technical/support owners, and use a 15-minute decision exercise to choose prepare, pilot or defer.

Who this fits

Executives, sponsors, operational leaders and process owners considering a mobile workflow or improvement program.

Format and depth

60 teaching minutes, including a 15-minute sponsor decision exercise, with no scheduled break. This is a leadership decision session, with no device lab or claim of operational proficiency.

Discuss private training scope and delivery arrangements with EAM Specialists.

Guided cross-role application · Karson Wynne

Mobile across Operations and Maintenance: Focused Workshop

4 hours elapsed (230 teaching minutes and a 10-minute break)

Build a practical view of how mobile work connects field users, asset records, current information and accountable handoffs. This focused workshop uses selected guided cases to expose readiness gaps and shape a bounded next step.

What you will practice

Work through guided cases for asset identity, offline recovery, operator and technician handoffs, and separate asset inventory, parts and tool controls. Connect them in one integrated case and assign pilot-validation tasks.

Who this fits

Sponsors, process owners, supervisors and representatives from operations, maintenance, asset data, stores, tools and support.

Format and depth

4 hours elapsed, comprising 230 teaching minutes and a 10-minute break. The 40-minute leadership opening provides an exit point for executives; process and program owners continue. Guided cases and the integrated exercise support focused decisions rather than proficiency across every role.

Discuss private training scope and delivery arrangements with EAM Specialists. Any platform-specific practice is scoped to verified capabilities and access.

Representative role practice · Karson Wynne

Mobile across Operations and Maintenance: Core Practice

8 hours elapsed (6 teaching hours, 1 hour of breaks and 1 hour of lunch)

Connect correct asset identity and usable field information with mobile execution, recovery and supervisor review. This one-day edition combines representative role workflows with one integrated case, giving teams a practical basis for a bounded deployment decision.

What you will practice

Practice representative asset verification, secure field capture and offline recovery, operations and technician workflows, parts movements and tool custody. Use a 65-minute integrated case to review a business-acceptance exception, handoff and coaching response.

Who this fits

Process owners, supervisors and representatives from operations, maintenance, asset data, stores, tools, IT and support; sponsors join the leadership discussion.

Format and depth

one 8-hour elapsed day, comprising 6 teaching hours, 1 hour of breaks and 1 hour of lunch. Selected practice and a 65-minute integrated case provide fewer repetitions and exception variants than the two-day course. Detailed annual asset-inventory program design and full support/cutover work require additional depth.

Discuss private training scope and delivery arrangements with EAM Specialists. Any platform-specific practice is scoped to verified capabilities and access.

Full-program application · Karson Wynne

Mobile across Operations and Maintenance: Full Program

Two 8-hour elapsed days (12 teaching hours, 2 hours of breaks and 2 hours of lunch)

Build a connected mobile operating program around the work people need to do. The two-day curriculum links field-user experience, trustworthy information, controlled decisions and accountable support across operations and maintenance. It provides the fullest depth in the course family, with role scenarios, exception handling, integrated practice and deployment planning.

What you will practice

Connect asset walkdowns, routes and readings, technician evidence, annual asset inventory, parts and tools, communications and support. Apply deeper role scenarios and integrated cases, review dictation/OCR/media and approved AI assistance, and define an owned deployment plan.

Who this fits

Cross-functional teams spanning operations, maintenance, supervision, asset data, stores, tools, IT, support and program ownership; executives and sponsors join the opening leadership discussion.

Format and depth

two 8-hour elapsed days, comprising 12 teaching hours, 2 hours of breaks and 2 hours of lunch. Executives may leave after the opening 45-minute leadership module and rejoin the final deployment decision or receive its results; process and program owners continue.

Discuss private training scope and delivery arrangements with EAM Specialists. Any platform-specific practice is scoped to verified capabilities and access.

Private team program · Karson Wynne

Mobile Workflow Workshop and Implementation Coaching

Online preparation · onsite teaching and assessment · online group coaching

Prepare with your team, learn together onsite and receive coaching as you apply mobile workflows. Customer interviews and pre-workshop assessment shape facility-relevant exercises and an implementation trial. The workflow focus and detailed agenda are agreed before delivery.

Level: Mixed-level team application, with prerequisite review tailored through interviews.

• 16 hours online before the workshop: two eight-hour preparation days for assessment, customer interviews across roles and tailoring the learning focus.
• Onsite teaching and assessment: two eight-hour teaching days connecting work-management fundamentals with mobile field work, readiness, coordination and feedback practices, plus two assessment days.
• 8 weeks of online group coaching after the onsite portion: two hours per week for application review, coaching and questions — 16 follow-up hours.

$36,000 plus onsite travel. Extend online group coaching for additional weeks at $900 per week for two hours. All follow-up coaching is online.

Participant arrangements, representative records, application focus, travel terms and scheduling are confirmed in the service agreement. Platform-specific exercises depend on verified capabilities, suitable access and approved information. This program is not a proficiency credential or authority to perform hazardous work.